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Privacy Policy
Maia G avatar
Written by Maia G
Updated this week

Effective Date: 05/10/2024

Please read this Privacy Policy carefully before using wedotyou services (herein referred to as the Service). This policy governs the use of your data when using the Service provided by Honeybank Studios LTD (Registered in England. Company No 12680460) ("we," "us," or "our").

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, billing address, payment details, and contact number.

  • Usage Data: We collect information about your interaction with our website and services, including IP address, browser type, access times, and pages viewed.

  • Server Resource Usage: We collect the CPU % usage, RAM % usage, Network % usage of your server for a period of 30 days.

  • Cookies: Our website uses cookies to enhance user experience and collect information about how you interact with our services. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services.

  • Process your payments and handle billing.

  • Communicate with you regarding account updates, customer support, or promotions.

  • Improve our services based on user behavior and feedback.

  • Comply with legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

  • With Payment Service Providers: We may share your personal information with trusted third-party payment service providers who assist in billing our services. Currently, this is Stripe and Paddle.

  • For Legal Reasons: If required by law or to protect our legal rights, we may disclose your personal information to authorities or other parties.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer required, it will be securely deleted or anonymized. For suspended servers, all server data is wiped 7 days after deletion.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete personal data.

  • Deletion: Request the deletion of your personal information.

  • Restriction: Request limitations on how we use your personal information.

  • Portability: Request the transfer of your personal information to another service provider.

To exercise your rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services after such updates signifies your acceptance of the revised policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

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